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Ben Gurion Airport Express & VIP Service

Israel Airport Transfer

24 Hours Service

Call Israel:  972-52-917-1710

USA/CANADA  1-888-500-4414

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Ben Gurion Airport
VAT Refund

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Tourists who are not Israeli citizens shall submit a request for a VAT refund upon their departure from Israel only, for purchases made in Israel according to the applicable regulations and directives.
Tax refund for tourists may be claimed for current purchases only. Tax refund cannot be claimed retroactively for products purchased on previous trips, as was customary in the past.

Milgam operates VAT refund counters at Ben Gurion Airport as follows:

Goods in checked baggage:
Prior to check in and baggage check, applicant passengers shall present the formal documents and the purchased goods at the VAT counter located on the 3rd floor at the check-in hall across from the information counter.
In order to receive the refund, the stamped document should be presented again at the VAT Refund service desk, located in the Duty Free Hall, entrance of Concourse E.

Opening hours:
Sunday – Thursday 08:00 to 16:00
Tel.: 03-7280123
Fax: 03-7280124
Milgam website

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Choose One Of 3 Meet & Greet Packages

Compare our service packages and find the best fit for you.

Express Club

$249

1 up to 5 passengers package

Arrival/Departure
Best Economy Package Offer

Service from or through the passports hall

Fast passport clearance

Fast check in & Security process

Assistance with luggage

Help through the Covid tests

Select

VIP Club

$279

1 up to 5 passengers package

Arrival/Departure
Best VIP Package Offer

Service from or to the airplane door

Fast passport clearance

Fast check in & Security process

Assistance with luggage

Help through the Covid tests

Select

Gold Club

$569

1st  passenger 

Arrival/Departure
Best Luxury Package Offer

Full Service at the “Fattal” lounge

Private passport clearance

Private check in & Security process

 

Luggage and Covid tests process
inside the lounge

Select
Ben Gurion Airport Express VIP Escort Service

VIP Service at Ben Gurion Airport offers immediate check-in stress-free travel and no waiting at counters. Expedited process when entering and departing Israel straight from the aircraft. Fast track exclusive priority lane access through security check, passport control, registration and customs, without the need to queue. Convenience and comfort in the lounge prior to the departure or arrival of your aircraft (*with additional charge). You don’t have to worry about anything, we will arrange everything for you. Contact us 24 hours 7 days a week. Tel ISRAEL 972-54-543-7135 USA/CANADA 1-800-454-4590
Book Here

Express Club Service

Incoming flight: The service includes escorting from the passport control to the arrivals hall and quick procedure at the airport. Meeting the passengers at the Mosaic Gate before entrance to the passports hall. Escorting the passengers to a fast track exclusive priority lane access through security checks and passport control. Priority & assistance through customs, passport control, security inspection process, baggage collection, collections of items from duty free (if needed). A steward/stewardess will accompany the passengers up to the arrivals hall to the waiting driver. Book Express Club Service 1-4 Passengers 119$ USD / 5-10 Passengers 15$ USD Additional Per Person

Outgoing flight: The service includes quick procedure at the Airport. Meeting the passengers at the entrance to the Airport at Terminal 3 gate 32, check-in done at designated priority counters. Escorting the passengers to a fast track exclusive priority lane access through security checks and passport control. If needed (with additional fee) the passengers can be escorted to the VIP Lounge where they will be enjoying the service of the Lounge until the boarding time. Book Express Club Service 1-4 Passengers 119$ USD / 5-10 Passengers 15$ USD Additional Per Person

VIP Club Service

Incoming flight: The service includes escorting from the airplane to the arrivals hall and quick procedure at the airport. Meeting the passengers at the finger where the plane is connected. Passengers are driven by a private VIP vehicle to a fast track exclusive priority lane access through security checks and passport control. Priority & assistance through customs, passport control, security inspection process, baggage collection, collections of items from duty free (if needed). A steward/stewardess will accompany the passengers up to the arrivals hall to the waiting driver.

Book VIP Club Service 1-4 Passengers 139$ USD / 5-10 Passengers 20$ USD Additional Per Person

Outgoing flight: The service includes escorting to the boarding gate and quick procedure at the airport. The meeting point will be at Terminal 3 Gate 32,check-in done at designated priority counters. A steward/stewardess will escort the passengers to a fast track exclusive priority lane access through security checks and passport control. The steward/stewardess will ensure that all procedures are expedited at the airport. If needed (with additional fee) the passengers can be escorted to the VIP Lounge where they will be enjoying the service of the Lounge until the boarding time. At that time a VIP Club representative will escort the passengers to the boarding gate.

Book VIP Club Service 1-4 Passengers 139$ USD / 5-10 Passengers 20$ USD Additional Per Person

Gold Club Service

Incoming flight: Meeting the passengers at the finger where the plane is connected and taking them straight to Massada Lounge at terminal #1. While passengers enjoy light refreshments, beverages and the use of basic office services we take care of all incoming flight procedures: security check, passport control, baggage claim procedure. A steward/stewardess will accompany the passengers up to the arrivals hall to the waiting driver.

Book Gold Club Service First Passenger 340$ USD / Other Passengers 250$ USD Additional Per Person

Outgoing flight: Meeting the passengers at Arbel Lounge at Terminal #3. While passengers enjoy light refreshments, beverages and the use of basic office services we take care of all outgoing flight procedures: security check, passport control, flight check in until the boarding time. At that time a Gold Club representative will escort the passengers to the boarding gate.

Book Gold Club Service First Passenger US $340 / Other Passengers 250$ USD Additional Per Person

Private room at the lounge: US $90 Additional per person

VIP room at the lounge including bed, shower and TV: US $110 per person

V.A.T Refund Procedure For Tourists

Tourists who are not Israeli citizens shall submit a request for a VAT refund upon their departure from Israel only, for purchases made in Israel according to the applicable regulations and directives. Tax refund for tourists may be claimed for current purchases only. Tax refund cannot be claimed retroactively for products purchased on previous trips, as was customary in the past.

Milgam operates VAT refund counters at Ben Gurion Airport as follows, Goods in checked baggage:

Prior to check in and baggage check, applicant passengers shall present the formal documents and the purchased goods at the VAT Refund counter located in the Departure Hall at Terminal 3, opposite the Information Desk.

Passengers departing from Terminal 1 – at the counter opposite Gate 02 in the eastern hall.

The VAT refund will be approved by the clerk, who will stamp the documents. In order to receive the refund, the stamped document should be presented again at the VAT Refund service desk, located in the Duty Free Hall next to the playground.

Tel.: 972-37-280-123/4

V.A.T Refund Procedure And General Conditions

According to the arrangement in force in Israel, a tourist (who is not an Israeli citizen and does not hold an Israeli passport) may receive a VAT refund on certain purchases made by him in Israel. In order to claim VAT refund please follow these steps and make sure all of the following terms and conditions are completed:

1. General Conditions: As a non-Israeli citizen or resident you are entitled for VAT refund if you do not hold an Israeli passport and you are visiting Israel as a tourist according to the visa stamped in tour foreign passport. If you prefer not to have your passport stamped/Gate Pass, please keep the form handed for inspection at the VAT refund counter.

2. The purchase was made at a business establishment recognized by the Israel tax authority and the Ministry of Tourism as a business establishment included in the VAT refund arrangement.

3. When making the purchase you must present your passport or passport data in order to be identified as a tourist.

4.The total amount of the of the purchase (in one designated document and one tax invoice) is in excess of NIS 400 including VAT.

5. The goods were purchased for personal use only, and in a noncommercial quantity (10 items max).

6. The goods are not food, drink or tobacco products, in respect of which VAT will not be refunded.

7. VAT will not be refunded for services.

8. The goods have to be exported from Israel with you.

9. VAT will not be refunded after leaving Israel, if did not claim before, in person. 

How To Claim Your Tax Refund

1. Upon arrival to the airport look for VAT REFUND counter.

2. Please present the purchased goods, the invoices and VAT refund forms and your passport for inspection.

3. If the purchased goods are in your baggage to be checked in, please present the goods at VAT REFUND counter prior to check in procedure. After having the forms stamped you can proceed with the check in procedure. The refund will be processed and handled at VAT REFUND counter at the Duty Free lounge.

4. VAT is refunded in the amount paid on the day of the purchase, at its value in one of the following currencies: shekel/dollar/euro, according to the representative exchange rate of the Bank Of Israel on the day of the refund.

5.VAT refund will be paid as requested either in cash, by bank transfer or check to mail address.

Tax refund located at the following: Ben Gurion Airport Terminal 3 Gate 32 next to the information desk. Tel (+972)37280123.

BEN GURION AIRPORT ASSISTANCE & PRIORITY SERVICE
Call Israel: 972-54-543-7135
USA/CANADA 1-800-454-4590
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