In today’s Ben Gurion Airport, and it’s “COVID-19 free” policy, Health also takes on a wider meaning. It’s now all about hygiene, disinfection, information, flexibility and technology.
It is important for us to share with you that our VIP staff will assist you with all the changes that are happening at the airport and how we have adapted our service to safety and our importance in helping you reduce contact between people.
All airport employees including our own, both those who interact with our passengers and those who do not, are trained to avoid risks and wear protective masks for their work. We are aware that by protecting our employees we are also protecting our passengers.
So how can we help?
A professional and skilled VIP agent will personally assist and escort you from the aircraft door throughout the airport processes until you meet your transportation driver and vice versa
. An expedited and separate VIP process to avoid crowds
. Assistance with the PCR and Serologic test process at the airport
. Assistance with all new airport regulations and reduction of airport stays
. Assistance with the luggage
COVID-19 tests and Serological tests at Ben Gurion Airport
According to the decision of the government of the state of Israel, passengers who are returning to the state of Israel, are required to perform COVID-19 test at Ben Gurion Airport.
The company Performing the COVID-19 tests is Femi, in the service of Test & Go.
Contact information and registration:
- Additionally, Femi conducts serological tests in Terminal 3 only.
- Passengers wishing to undergo a serological test as part of the inbound passenger process are required to register in advance on Femi’s website. During registration, passengers are required to pay for the test by credit only (cash payment is not accepted).
The cost of the test is NIS 127. - The test is conducted at the COVID-19 testing area by designated samplers.
- The result of the test is sent to the passengers by email and to the Ministry of Health.
- The company “Femi” operates a public information service via multiple options:
- Email: testngo_support@femi.com
- WhatsApp at the number 052-2822170
- Call center at the number 03-5688505 and is active 24/7
Important note:
According to the decision of the Ministry of Health, starting from 01.06.21 passengers who are returning to the state of Israel, are required to pay for the COVID-19 test performed at Ben Gurion Airport.
The cost of the test, preordered on the website, is 80 NIS.
The cost of the test in the counters of the company (without preordering) is 100 NIS.
It is recommended to preorder the test!
Have a pleasant flight.
VIP Club Service
VIP Meet and Greet service at the aircraft with a sign
Fast passport service
Assistance and collecting the luggage
Escort to the driver / arrivals hall
1 up to 5 passengers US$299 / Each additional passenger US$79
VIP Meet and Greet service at Terminal 3 Gate 1
Fast passport / security / check in service
Assistance and collecting the luggage
Escort to the boarding gate
1 up to 5 passengers US$299 / Each additional passenger US$79
Express Club Service
Gold Club Service
Enjoy light refreshments , beverages and the use of office services, private room & shower, escort to the driver
Car service transport from the lounge to the airplane